Return and Exchange Policy

Effective immediately

Returns

All products are returnable for a full refund of the purchase price, excluding applicable shipping charges, if returned within 15 days from date purchase.

All returned products must be in their original package and in new condition.

After 15 days but less than 30 days a 10% restocking fee will be charged for all returns.

No returns will be accepted after 30 days from the date of purchase.

Exchanges

Exchanges will be made up to 30 days from the date of purchase.

For all exchanges between 30 to 60 days from the date of purchase a 10% fee will be charged.

Exchanges will not be made after a period of 60 days from the date of purchase.

Bronze package customers will incur the shipping charges for all exchanges.

Lathrop & Sons Ltd. will ultimately determine eligibility for all exchanges and returns.

Return and Exchange policy is subject to change without notice.

1. Partial returns are not accepted.

1. Exchanges will be made if the boot does not fit and does not show signs of wear. *Note: First exchange is complimentary, thereafter customer will be held responsible for shipping charges.
2. Refundable returns are accepted, although the customer will pay a 10% restocking fee. *Note: Shipping fees are not included.
3. Any signs of wear will void Lathrop & Sons return policy.

1. All footbeds are non-refundable. The only exception is in the case of a size exchange. In the event that a boot is misfit an entire size, a new footbed will be ground. If it is a half size the same footbed can be used.
2. Any footbed that is customized to a non-Lathrop & Sons boot is non-returnable.
   No exceptions.

1. Accessories are returnable. *Note: Returns must be returned within 30 days from date of purchase and in new condition. Credit will be made depending on discounted prices.